Once we receive an online order, orders can take up to 5-7 days to process. If an item that you have ordered is out of stock with a supplier, we will contact you as soon as possible to keep you updated. 

If you order an item and have it personalised, this item will be non-refundable or exchangeable. Please ensure that you order the correct size, if you require any help with this please contact us prior to ordering.

If the item you have received - personalised or not - is faulty, please contact us within 7 days of receiving the order. Anytime after this and we will not be liable to replace any items.

When checking out your order, you select the £2.00 shipping option (only applicable to certain club shops), we require a minimum of 3x orders to be with us before we dispatch them to the club for the customer to collect. This can add extra time to your order processing.

If you are interested in setting a club shop up with us, please get in contact via email or over the phone.